• Go to Registration Page: Visit the registration page using the “Sell Your Kit” button.
• Fill in required details such as:
  • Store name (must be unique)
  • Contact information (email, phone)
  • Complete verification details (if applicable)—add ID, address, or connect your social profiles under Verification
• Set Up a Password: Create a secure password for your account.
• Agree to Terms: Review the ‘Community Standards and Behaviours’ and accept the Terms of Use and Privacy Policy.
• Submit Application: Submit your registration and start selling!

Login to Your Vendor Dashboard: Access your dashboard from the marketplace header.

• Complete Store Details:
  • (Optional) Upload a logo and banner.
  • (Optional) Write a compelling store description.
  • Set your store’s contact email and, if needed, PayPal or bank details for payouts.

Configure Store:

• Settings: Set your timezone, shipping preferences, and any store policies.

Adding a Product

• In your dashboard, click Products from the sidebar menu.
• Click the Add New Product button (top right).
• Fill in product name, description (use keywords for SEO), select a category (e.g. “Hockey”), and add relevant tags (to help visibility). For Clubs and Services, further fields and attributes are available for each product.
• Set the product type (Simple for most items, Variable for products with sizes/colors).
• Upload at least 2-3 high-quality photos (front, back, details).
  • Use clear, well-lit images with a neutral background.
  • Include multiple angles and close-ups.
  • Minimum recommended resolution: 1000×1000 pixels.
  • Avoid watermarks or distracting elements.
• Enter price and, if desired, a sale price for special offers.
• Shipping is calculated on the weight of the item being delivered and is offered as a delivery option to the buyer at checkout. You are responsible for arranging and purchasing shipping of your item.
  • Set shipping details.
    • Shipping is weight based for marketplace sellers, so ensure you add the weight of your product.
    • Services or club shops can set their own shipping settings.
• Save and Submit: Save your product. Depending on marketplace rules, it may be published immediately or require admin approval.

New products may show as “Pending” if admin approval is required—watch for the status on your dashboard.

Product Restrictions: Only sports related products and services are to be listed on this marketplace. Any listings deemed unsuitable, will be removed by the Sportshed team and the vendor suspended/banned. See Vendor section of our Terms of service.

Congratulations. you’ve made a sale!

• When notified of a sale, view details under Orders in your dashboard and process the order promptly.
• Click the order to see buyer details, delivery address, and any messages.

As a seller on SportShed, you should ship your item as soon as possible but ideally within 2 days of the date of sale, (3 days at the latest). If for any reason you can’t meet this timeframe, please communicate with your buyer to ensure they are comfortable with your revised timeline.

• Prepare items for shipping.
  • Choose your preferred trusted carrier service (Royal Mail, Evry, etc.).
  • Confirm package weight, and download/print the shipping label from the order page by clicking Print Label.
  • Update tracking info from your dashboard.
  • Pack your Items Securely. Use appropriate packaging to protect items in transit.
  • Dispatch Orders. Ship items as soon as possible.
    • Don’t forget to thank your buyer!
  • Mark as “Shipped” and enter a tracking number once dispatched.
• Communicate with the buyer if there are any questions and inform them immediately if there are any shipping delays.

• Once the buyer receives and confirms the item (or after a set period), payout minus commission will be shown in your Wallet.
• Withdraw funds by linking your Stripe or PayPal account under Dashboard > Payment Settings.

• Follow Marketplace Policy
  • Buyers can request a return from their order page. Please respond within 48 hours.
  • Use the messaging system for all discussions and agree next steps.
• Accept Returns When Applicable: Allow returns for faulty, damaged, or incorrect items as per policy.
• Process Refunds Promptly: Once an eligible return is received back, process the refund quickly.
• Communicate Clearly: Keep buyers informed throughout the return and refund process.
• Document Everything: Maintain records of transactions and communications for dispute resolution.

Follow these tips to create the best visibility for your item.